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Digital TELEVISION and video on demand over IP in hotels

InfoValue's solution provides hosting providers with a comprehensive solution to manage the quality and variety of content their guests see, while offering additional services.

The network architecture it supports the system is, in fact, very straightforward, as shown in the Figure 2 (TV Suite Network Architecture). The system of server, compact, is a self-contained system, which can be easily installed on par with the necessary switches. The System can be updated gradually, so hotels they do not need to acquire the entire system immediately but they can add features according to their own agenda.

TV Suite Deployment
InfoValue works with each client to ensure that the Suite TV system is deployed in a way that fits the specific needs of the hotel, including elements such as the company logo, GUI customization to reflect the hotel brand and image, color scheme in the interface and, a request, add any other features in the system.

Integration with the PMS of the Hotel is different in each case and InfoValue works with companies leaders in this field to ensure interoperability between the TV Suite and its PMS systems. For each installation, the Company makes sure that its technology and the PMS chosen from the client offer the functionality and security required by the hotel.

InfoValue also monitors the remote control integration, making sure that the STB offer consistent and reliable TV control. Although there is a wide range of products and brands among which the hotels can select, and there is no standard for remote control devices and protocols, the extensive InfoValue's experience in this area allows the company find an appropriate solution for each television screen.

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While the facilities equipped with CAT5 cable or fibre infrastructures shall have little problem when deploying Suite TV, the lack of such Infrastructure is not a barrier to using the system. The IP connectivity over telephone lines or coaxial cable can be established through the use of an ADSL/VDSL modem or modem cable in each guest room. Both types of modems have evolved significantly and become proven cost-effective alternatives for the installation of cabling fiber through the physical infrastructure of the hotel itself.

Each Suite TV installation includes a pre-deployment site scan and a post-deployment certification to ensure that the system will meet the needs of the hotel and that infrastructure of facilities and planned deployment are online with each other. It also instructs the administrators of the facilities to implement future networks and gears of the infrastructure.

Operation and administration of Suite TV
The system requires relatively little maintenance. An easy one, periodic and automated content update occurs usually every month through a USB drive, which is simply inserted into the port to refresh the metadata, movie information, menu listings, etc. The Web-based interface also offers friendly means of enter information about new or different amenities of the hotel, such as specials in the restaurant or offers with associated companies.

The hotel's operation console has tools to solve basic problems and offer services to guests, and a more sophisticated console operation and management provides monitoring and management for STB in each room. Features such as registration of a guest's activities can be managed for auditing, troubleshooting and monitoring whenever necessary. An integrated remote server and tools network management for vod server, cluster, and computer IPTV headers facilitate control over the system as a all. The control tools of the Suite TV system give the operators domain over the activation of means and times of deactivation, as well as the ability to handle content played on the hotel's information channel.

Suite TV in summary
Suite TV allows hotels, resorts and cruise ships to give a great leap in the quality of services they provide to their clients. Leave back a passive entertainment television to make way for an interactive portal between guests and the hotel. Elements as personalization of entertainment, productivity and complete information services with the hotel brand, have become an integral part of hotel services. The Suite InfoValue TV offers a key solution, with quality of cutting-edge and features that will ensure satisfaction of the guest and will increase the overall earnings.

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