Brazil. With more than 20 years in the Brazilian Audiovisual Market, the Pinnacle Group, which offers Support and Technical Assistance for all the brands it distributes; now it also has a new renovated room, more modern to serve all its resales and customers.
Located on the same property, in the Jd. Anália Franco neighborhood in São Paulo, it now has a new, more modern visual, with individual booths for each technician, with real-time monitoring instruments for better adjustments, reception prepared for service with all the Know-How of Grupo Pinnacle.
"With the growth of sales of Blackmagic Design products, driven by the large number of LIVES throughout Brazil (and around the world), we had to prepare to receive these new customers who need faster support that does not delay their productions," said Samuel Hafens, Manager of the Technical Assistance area of grupo Pinnacle.
Pinnacle Broadcast is the only Blackmagic Design Authorized Technical Assistance for Latin America. "Some neighboring countries began to send equipment for our Technical Assistance, facilitating processes, shortening repair times and improving costs." – commented Fabio Angelini, Blackmagic Ambassador for Brazil and Commercial Director of Grupo Pinnacle.
"With technicians trained to deal with any problem, in addition to direct contact with factory engineers, Pinnacle Broadcast is always available to perform a differentiated service, solving the problem with agility and perfection, so that our customers have a satisfactory experience," said the CEO of the Pinnacle Group, Ricardo López.
