Latin America. The web-based SmarTALK management portal, developed by AEQ, generates links that are sent to the correspondent by email, WhatsApp, QR code or any other means.
When the correspondent clicks on the link, a browser opens and connects to the station's AEQ Phoenix audio codec, sending it OPUS-encoded audio. Without further intervention, the audio link between the device's microphone and speaker or headset and the station's audiocodec is established.
You don't need to have an audiocodec, install special software, or have to be helped to set it up and use it. Thus, sporadic collaborators can intervene from anywhere there is Internet connectivity.
The participant receives the link, clicks, the welcome screen appears, clicks again and is ready to participate. Sending a reporter, or a mobile unit, or moving the guest is avoided, as they use their own computer or smartphone to connect and participate.
Any user of AEQ Phoenix audiocodecs can request a trial of the SmarTALK service. If, after this test, you decide to contract the service, you can purchase a renewable annual license based on the number of audiocodecs per studio that you want to enable for the service.
Subscribers of SmarTALK can make any use of the service as they see fit, and send their connection link as many times as they need during the subscription period, for the number of licensed Phoenix audiocodecs.
When a license is activated -either trial or definitive-, the web application is activated on a PC of the station so that SmarTALK users can create the "GUESTS" or users of remote terminals, send them the links, assign calls to audiocodecs and put them on the air. There is also an administrator window, to register or modify stations, audiocodecs and other users.
If SmarTALK is enabled for a state-of-the-art AEQ Phoenix audiocodec (Venus 4), individual audiocodec channels can be preset to SmarTALK, allowing a studio audiocodec to be dynamically used to work with SmarTALK or against other portable audiocodecs at different times. In other Phoenix audiocodecs, channels can be assigned to the service manually.
SmarTALK uses very high-quality OPUS encoding, compatible with AEQ Phoenix audiocodecs.
In order to offer high availability and low delay, a redundant infrastructure has been created and distributed across several cloud servers in different regions of the world, so that each audiocodec works against the nearest server.
For greater operational flexibility, two working modes have been defined:
Guest mode, the most common: The studio sends a link by email, WhatsApp or QR code. Accepting the link opens a welcome screen and, by clicking on it, the user is registered on the operator's waiting list, to enter the air at the appropriate time.
Reporter mode: Sometimes you can work without an operator in the studio. In this case, by tapping on the welcome screen, the user remains active in the air on the pre-assigned codec line or one that is available at the station.