Latin America. Pinnacle Group is committed to providing assistance to its customers with official technical service authorized by the brands Blackmagic Design, E-Image, Hollyland, Yololiv, AIDA Imaging, Media 5 Corporation and the recently incorporated Kiloview.
The objective is to achieve great satisfaction of those who acquire the products of these companies, from the hand of Pinnacle, since the technicians will be available for the repairs, support and assistance that are needed to be carried out at all times.
To make this reality possible, the professionals of the corresponding area were trained and certified by the respective manufacturers abroad. Then, the public will have a first class service and will have the possibility to deliver their audiovisual equipment for review.
Pinnacle Group will provide technical support to all the products of the brands with which it works/markets. Another plus is that repairs and cleanings are also carried out on lenses.
The technical assistance system that was developed allows customers to be helped in different ways and always taking into account the needs of each of them; The technical service can be contacted quickly and safely, either by phone or e-mail, to coordinate the delivery of the equipment.
In Pinnacle Group customers can trust, because as the specialized technicians who work here say, the range of possibilities to obtain solutions to the inconveniences that may arise is wide and several types of repairs are usually found, from a simple battery change, to changes of processing boards.